Terms of Service.

Effective Date: July 10, 2025 onwards

Welcome to WEN Loved Vintage, a curated boutique offering vintage and antique clothing, jewelry, and accessories. By accessing or purchasing from our store (in-person or online), you agree to the following terms and conditions:

1. Authenticity and Condition

All items sold are vintage, antique, or pre-owned unless otherwise stated. Due to the nature of vintage goods, signs of wear, age, or minor imperfections are to be expected and are part of the item’s character. Most garments are laundered and repaired for your enjoyment, please check the listing details for each item for specifics regarding each item on this. We do our best to accurately describe each item, including notable flaws.

2. Sizing and Fit

Vintage sizing often differs from modern standards. We provide detailed measurements and encourage customers to compare with their own garments. If you have questions about fit, please contact us before purchasing.

3. Purchases and Payment

All prices are listed in USD. Payment is due at checkout. We accept major credit cards, PayPal, and other secure payment methods as listed on our site.

4. Returns and Exchanges

All sales are final. Due to the unique and delicate nature of vintage and antique items, we cannot accept returns, refunds, or exchanges.

5. Shipping

We ship worldwide unless otherwise noted. Orders typically ship within 2–5 business days. All items are packaged with care in customized packaging, and tracking information will be provided. We are not responsible for delays, customs fees, or lost/stolen packages once in transit.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from use of our products or site. All goods are sold “as is.”

7. Privacy Policy

We respect your privacy. Personal information collected during checkout is used solely for order fulfillment and customer communication, including being added to newsletters so you can be informed of future collections (you may opt out at any time). We never sell or share your data.

8. Governing Law

These terms are governed by the laws of Washington D.C., United States. Any disputes will be resolved in the courts of Washington D.C., United States.

Store Policy.

💎 Vintage & Antique Items

  • Each piece is one-of-a-kind. Once it's gone, it's gone!

  • Natural wear, fading, or patina is normal and contributes to the item’s story.

  • We do not repair or alter vintage pieces post-sale.

📏 Measurements & Questions

  • Please read measurements carefully. We’re happy to provide additional photos or information upon request.

🛍️ In-Store Pickup & Appointments

  • Select items may be reserved for in-store pickup.

  • In-person appointments are encouraged for wedding shoppers who are able to visit the DC showroom.

  • Virtual shopping support is always welcome, use the booking page to send a request.

💌 Gifts & Special Packaging

  • All orders are packaged with care and love in customized mailing materials.

  • If your order is a gift, let us know and we’ll exclude price tags.

🎁 Discounts & Sales

  • Promotional pricing is valid only during the posted dates.

  • Sale items are final sale—no exceptions.

Thank you for supporting sustainable fashion and honoring the beauty of history.
For questions, email us at Jamie@WENlovedvintage.com or message us on Instagram @WENloved.